Last updated: January 2025. This policy applies to all services on the 5 bit platform and reflects our commitment to protecting the personal information of users in Bangladesh.
When registering on the 5 bit platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. During financial transactions, payment method details such as mobile banking numbers or bank account information are collected. While using the platform, your device type, IP address, browser information, and session logs are automatically recorded. This information is used solely to improve service quality, ensure security, and meet legal obligations.
Collected data is primarily used to manage your account, process transactions, and provide customer support. User activity is monitored to ensure platform security and prevent fraud. We analyze your preferences and usage patterns to continuously improve the platform experience. Where applicable, data may be used to comply with requests from legal authorities in Bangladesh. We never sell your personal information to third parties or share it for advertising purposes.
All your personal data is stored on secured servers using industry-standard encryption technology. All data exchanged between your device and our servers is encrypted via SSL/TLS technology. Sensitive payment-related information is protected with an additional security layer and can only be accessed by authorized personnel. We conduct regular security audits and updates to address potential risks. Even after account closure, certain data may be retained for a specified period as required by law.
The 5 bit platform uses cookies to enhance your browsing experience. Cookies keep your login session active and remember your preferences. We use analytical cookies to understand which parts of the platform users engage with most and where improvements are needed. You can control or disable cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising cookies.
We do not sell, rent, or exchange your personal information with any third party. However, necessary transaction data may be shared with payment processing service providers, who operate under strict confidentiality agreements. Required information may be provided upon receipt of a valid order from legal authorities or courts in Bangladesh. We may cooperate with relevant authorities to investigate fraud or address security threats. Outside of these cases, your information is kept completely confidential.
You have the right to view, correct, and update your own information, which can be done through your account settings. In certain circumstances you may request deletion of your data, though some information may need to be retained due to legal obligations. You can contact our support team at any time to submit any request regarding your information. If you wish to stop receiving marketing communications, you have the option to opt out at any time. We make every effort to respond to your requests as promptly as possible.
5 bit reserves the right to update this privacy policy at any time, and users will be notified of significant changes. The latest policy will always be available on this page, along with the date of any changes. Continued use of the platform will be considered your acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team. For more details, please visit our FAQ page and Terms & Conditions View page.
All your personal and financial information is kept secure with encryption.
Your information is never sold to third parties or used for advertising.
View, correct, or request deletion of your information at any time.